Your Account

Safety & Privacy

• How to report a user
• How to block and unblock other users
• Protecting your account with two-factor authentication
• Info other people see about you

Tips for a Positive Experience

• Check someone's reputation before doing business

Profile Features

• About ratings on OfferUp
• Rate and review other people
• Incorrect or missing ratings and reviews
• About reputation
• About profile badges
• About TruYou

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Managing Your Account

• Change your password
• Verifying your contact information
• Updating your account info
• Unlink, deactivate, or delete your account
• Connect your Facebook account

Notifications & Settings

• About notifications
• Managing your notification preferences
• Opting out of personalized advertising
• Change your search location
• Add or update your profile location

Messaging

• Tips for messaging
• Finding your messages
• Delete a message or notification
• Fix common messaging issues

Troubleshooting Common Issues

• Updating the OfferUp app
• Discontinued support for older operating systems
• OfferUp says my account already exists

Contacting OfferUp

• How to report a listing
• Contact OfferUp Support
• Reporting a serious issue to OfferUp