Janet

As a buyer, you can cancel your open offers within 24 hours using our mobile app. Learn how.  NOTE Canceling an order is unavailable on the web. If you're trying to cancel an order on the web, you...

OfferUp partners with Stripe, a secure payment processing service, to allow you to get paid for shipping sales in the app. In order to process your payments, Stripe collects your personal data via ...

Your safety and security are our top priority. You can protect yourself by learning how to spot scams and avoid being taken advantage of. While we can’t list every potential scam, here are some of ...

OfferUp helps you ship the items you sell in our marketplace using Nationwide Shipping. If you choose to ship your items, you are responsible for reviewing and complying with all OfferUp Shipping P...

Follow these steps to search and narrow down your results. Search all categories Tap and enter the term you want to look for. Search within a category Tap , then select the category you want...

To download historical data about your job listings, use the Get More Data feature located in your Insights dashboard. You can use this feature to request data from the past 30 to 180 days and get...

At OfferUp, trust and safety is our top priority. One way that we seek to keep our community safe is through the TruYou membership program. TruYou is designed to help us verify that users are real ...

As a seller When selling an item through nationwide shipping, the buyer may realize that the item was not as described. If so, they have 2 days after delivery to request a refund. For items that do...

If you think you received a counterfeit item as a result of buying through OfferUp nationwide shipping, please select the Contact Us button below. On the Contact Form, select Submit a 2-Day Purchas...

When a seller accepts your offer, they are asked to promptly ship the item. You’ll see a shipped notification in the app when the seller ships the item. The notification will say that the item is o...